Is the process stable?
Automate a process only after the team agrees on how it should run. Automating a moving target multiplies the confusion.
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- Three questions to ask before automating a process
Three questions to ask before automating a process
Before automating any process, answer three questions: is it stable, who reviews the result, and how you will know it worked. A short checklist.
Who reviews the result?
Name the person who checks the output in the first weeks, and how they report a mistake.
What does success look like?
Pick one measure, such as time per task or number of corrections, and write down today's value before you start.
